Public Relations (Community & Customers) (4 Hours)

Public Relations (Community & Customers) (4 Hours)

50.00

This mandatory lesson satisfies the requirements of the California Department of Consumer Affair’s Skills Training Course for Security Guards, Lesson IIA.
Public Relations (Community & Customers) is a mandatory lesson.

Subjects:
Recognizing Gender & Racial Harassment & Discrimination

  1. Respect:

    • Stereotyping

    • Attitude

  2. Verbal Skills / Crisis Intervention

  3. Introduction to Diversity

  4. Substance Abuse & Mental Illness

  5. Ethics & Professionalism

    • Appearance

    • Command Presence

    • Proper Conduct

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